CRYOZIN Website Privacy Policy
Last Updated: April 22, 2026
Effective Date: April 22, 2026
1. Introduction
Cryozin (operated by Zejin Biotechnology Co., Ltd., “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, share, and protect the information you provide when accessing or using our website (cryozin.com) and related services. We comply with applicable data protection laws, including the EU General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant global privacy regulations.
By using our website, you consent to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect two types of information: Personal Information (identifies you as an individual) and Non-Personal Information (anonymous, aggregated data).
2.1 Personal Information You Voluntarily Provide
- Contact Data: Name, company name, job title, email address, phone number, postal address
- Inquiry Data: Information submitted through contact forms, quote requests, product inquiries
- Order & Transaction Data: Billing details, shipping information, purchase history (for B2B clients)
- Account Data: Login credentials, user profile information (if creating an account)
2.2 Automatically Collected Information
- Device Data: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent, referring/exit pages, click-through data, search queries
- Location Data: General geographic location (derived from IP address)
- Cookies & Tracking Technologies: See Section 6 for details
3. Purposes of Use
We use your information only for legitimate business purposes, including:
- Responding to your inquiries, requests, and customer support needs
- Processing orders, quotes, and delivering products/services
- Sending important updates (order confirmations, service changes)
- Providing marketing communications (with your consent)
- Improving website functionality, user experience, and product development
- Analyzing usage trends and conducting business research
- Complying with legal obligations and preventing fraud
- Facilitating OEM/ODM services and B2B partnerships
4. Data Sharing & Disclosure
We do not sell, rent, or lease your personal information to third parties for commercial purposes without your explicit consent. We may share data only in these limited circumstances:
- Service Providers: Third parties who assist in website operation, payment processing, shipping, IT services, and marketing (bound by confidentiality)
- Legal Requirements: When required by law, court order, or governmental regulation
- Business Transfers: In connection with mergers, acquisitions, or asset sales (with notice to users)
- Consent: With your explicit permission to share specific information
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, use, alteration, or disclosure:
- Encryption technologies (SSL/TLS) for data transmission
- Secure servers and firewalls
- Access controls and employee training
- Regular security audits and updates
Note: No data transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Cookies & Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your experience:
- Essential Cookies: Required for website functionality
- Analytical/Performance Cookies: Track usage patterns to improve site performance
- Functionality Cookies: Remember your preferences
- Marketing Cookies: Deliver relevant ads (with consent)
You can manage cookie preferences through your browser settings. Disabling cookies may limit some website features.
7. Your Data Protection Rights
Depending on your location, you may have the following rights:
- Access: Request copies of your personal data
- Correction: Request inaccurate data be fixed
- Deletion: Request deletion of your data (where legally required)
- Restriction: Request restriction of data processing
- Data Portability: Receive data in a usable format
- Withdraw Consent: Opt out of marketing communications at any time
To exercise these rights, contact us at: harry@zejinbtg.com. We will respond to valid requests within 30 days.
8. International Data Transfers
As a global company exporting to over 100 countries, your data may be transferred to and processed in countries other than your own (including China and Cambodia). We ensure adequate protection via:
- Standard Contractual Clauses (SCCs) approved by relevant authorities
- Compliance with cross-border data transfer regulations
9. Children’s Privacy
Our website is not intended for children under 16. We do not knowingly collect data from children. If we become aware of such data, we will delete it immediately.
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their policies before providing information.
11. Policy Updates
We may update this policy periodically. Significant changes will be posted on our website with a revised effective date. Your continued use after updates constitutes acceptance of the revised policy.
12. Contact Information
For questions, concerns, or requests regarding this Privacy Policy:
- Email: harry@zejinbtg.com
- Address: Zejin Biotechnology Co., Ltd., No. 5 Shentan 2nd Street, Shijie Town, Dongguan City, Guangdong Province, China
- Phone: +86 15992718044